Refund Policy
It is iVlog.TV's primary goal to offer the best experience possible from our live social broadcasting platform. By using and/or visiting the iVlog.TV Website, as a visitor or as a registered member, you agree to be bound by the Terms of Service, Privacy Policy, and this Refund Policy.
This Refund Policy is incorporated into, and is subject to the provisions of, the Terms of Service, and your use of the Website and any personal information you provide us with, are subject to the Terms of Service, the Privacy Policy, and this Refund Policy. BY USING THE WEBSITE YOU AGREE TO BE BOUND BY THE TERMS OF SERVICE, THE PRIVACY POLICY, AND THIS REFUND POLICY, REGARDLESS OF YOUR FAILURE TO READ THEM. If you do not agree with this Refund Policy, with the Terms of Service, or the Privacy Policy, please do not use the Website. Unless otherwise defined in this Refund Policy, terms used in this Refund Policy have the same meanings as in the Terms of Service.
If you do not agree to this Refund Policy, please do not make any purchases on iVlog.TV.
We reserve the right to make changes on this Refund Policy at any time without prior notice and such changes become effective immediately after the revised Refund Policy is posted on our website. Your continued use of our website constitutes your acceptance of such changes. Accordingly, you should review this Refund Policy from time to time for changes.
Due to the digital nature of the irrevocable, digital goods of the work being delivered by iVlog.TV, no refunds are issued once an order is made and the product is delivered in the customer's account unless a purchase is immediately reported as accidental or an error occurred and the account is unused. All purchases made on iVlog.TV are final. Purchases are described as anything Purchasable on the site. This includes but is not limited to, Pro or Studio Accounts, gifts, or chips. Purchases also include the exchange of "chips" on the website to and from your account as these have a technical monetry value. In the event of a chargeback of funds on your account, we reserve the right to terminate your account on iVlog.TV. We also reserve the right to block future purchases from your account, IP address, and/or e-mail address. We also reserve the right to recover any lost funds through collection and/or other means. All prices are subject to change. In the event of a price change, iVlog.TV is not responsible or required to reimburse, credit, and/or compensate you in any way for past purchases. As stated in the iVlogTV Terms of Service, iVlog.TV reserves the right, in its sole and absolute discretion, to terminate any broadcast, to remove any posted UGC, and/or to suspend or terminate the access to and use of all or any part of the Website and refuse any and all current or future use of the Website, at any time, with or without prior notice, of any member and/or user who violates the Terms of Service. If your account is terminated for any of the above stated reasons, or any other reasons outlaid in the Terms of Service, you will not be issued a refund. If your account becomes reactivated after a termination, your account will return to its previous standing, with any purchases maintaining the original expiration date, with any cost recouperation, if any, being deducted by the site.
If your account has any suspicion of tampering and/or glitches, we reserve the right to suspend transactions and recoup any lost funds from your account balance. We also reserve the right to suspend your account and access to the site if any charges of funds are required towards you. We endeavour to maintain accuracy of transactions with regards to "Chip" transactions and payments to Studio Account Holders, however, if you are overpayed by iVlogTV, for any reason, you are immedietly required to contact us and return the funds, during which your account may be suspended.
If you have made a purchase accidentally, or there is an issue with your purchase, please do not use the account but contact us IMMEDIETLY so we can resolve the situation.
All Chip exchanges, Credit Purchases or Pro/Studio Account Purchases are non-transferable.
If you have trouble using the services, please contact our Customer Service for assistance by emailing us at [email protected] .
The Community Support at iVlog.TV is enthusiastic about supporting our community members and strives to provide high quality support in a prompt and professional manner.
Thank you for your purchase! Please do not hesitate to contact us if you have any further questions.
